You can place orders in the following ways:

• by phone: +372 688 065 0
• by e-mail: nespresso@mv.lt
• through the e-Shop: www.nespresso.ee, using the special request form provided on the e-Shop.

The range of products sold on the e-Shop depends on the quantity available in the warehouse. Therefore, if there are problems with the supply of goods or there is no stock left in the warehouse, Nespresso reserves the right to provide the consumer with information about other products of the same or higher quality that can be ordered instead. If the consumer does not want to order the proposed products, Nespresso will refund the amount paid if it has already been paid.

On this website, at different purchase stages, validation screens are displayed which prevent the order from being continued if the data in these sections was not entered correctly. This site also shows complete information about the goods that the website user has added to the shopping cart during the purchase process, so the user can change the details of the order before payment.

If payment for the goods was not received, the order will not be fulfilled, except in cases when the customer selects a payment method which allows payment to be made at the time of receipt (acceptance) of the order. In the event that the customer selects payment upon receipt (acceptance) of the order, said will be charged an additional EUR 2 (clause 3.4.2 of the Rules). Payment on delivery can be made in cash or by bank payment card.

You should log in to your account, go to "My Order History" menu, click on the order which you need, and you will see there an active "Invoice" link below. Having clicked the link, you will be able to download the invoice in PDF format.

• The prices are given in invoices according to the prices on the e-Shop on the day the order was placed. In the invoices, the amount is indicated with and without VAT. 
•  In all cases, the delivery fee is calculated. Delivery is free of charge if the order meets the conditions for free delivery. 
•  Nespresso does not offer quantity-based discounts.
•  In the event that the Buyer is a VAT payer, said must indicate the VAT code before the first e-Shop purchase. In the event that after the first purchase, the Buyer loses or acquires VAT payer status, said must create a new registered system user account (re-register). The account is created with a unique e-mail address. The same e-mail address cannot be assigned to more than one valid or cancelled account. A person cannot use another entity’s VAT code (e.g., that of his or her employer).

Payment can be made in the following ways:

• paying the entire amount using the Neopay system;
• paying the entire amount in cash or by card upon delivery (receipt) of the order. Nespresso expects that recipients paying cash will have the exact amount;
• payment by bank transfer to bank account No LT063500010001074200. Recipient: UAB Mineraliniai Vandenys, legal entity code: 121702328, VAT code: LT217023219. The order number must be specified in the purpose of transfer. The payment must be reported in the following ways:
• by phone: +370 5 250 5090

• by e-mail: nespresso@mvgroup.eu

If notification of payment made is not given in one of the ways specified above, the order will not be fulfilled.

payment by card entering relevant card details.

In case the customer requires pre invoice, it be must applied in the following ways:

• by phone: +370 5 250 5090
• by e-mail: nespresso@mvgroup.eu