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Questions and answers

Can I return used capsules for recycling?

Yes. As a part of the recycling project, the used capsules can be add to special Nespresso recycling bag. The courrier collects the used capsules packed in a special bag, which the Customer receives free of charge.
The used capsules' collection service is offered only during execution of the successive order placed by the Customer via phone or online, and it is free of charge. The used capsules should be packed in a dedicated recycling bag and prepared for collection when the courier arrives. Nespresso supplies new recycling bag along with the new order on express request of the Customer.
We also offer you to purchase a dedicated bin to store the used capsules. The bin you can buy here.

Can I include non-Nespresso capsules in my recycling bag?

As we do not have confirmation of the materials used to create any alternative capsules, we are unfortunately unable to accept them to be returned for recycling. We would suggest contacting the relevant manufacturers directly for further information on recycling their product. Our apologies for any inconvenience.

I forgot to add recycling to my order – can you add this on for me?

Recycling collections do need to be selected when placing your order to allow this request to be processed. Our couriers issue a reference number and packaging label for any collections and need to be aware of any items requiring collection prior to receiving the parcel from us. We would therefore be very grateful if you could keep your collected capsules until you are ready to make your next order.

If this is not possible, please contact our Coffee Specialists on on tel.n +372 688 0650 and we would be happy to arrange used capsules collection for you.

Did you know why Nespresso recycle capsules?

Our capsules are made from 100% aluminium, which is an infinitely recyclable material. It is also the best material to protect the quality and freshness of Nespresso coffees.

During the recycling process, the coffee grounds are separated from the aluminium and sent to an industrial composting facility. The aluminium is smelted down to be made into new aluminium products.